Without a shared thread
The issue is everywhere.
Lift 2 out again.
Engineer says it needs a controller.
Still waiting for an ETA.
09:04“Does anyone know what happened?”
The issue reaches them with its history and next action.
Swipe through four steps showing Spring It receiving an issue, moving it to the right person, and keeping the team informed.
The Spring It principle
Shifts change. What the building knows shouldn’t.
Without a shared thread
Lift 2 out again.
Engineer says it needs a controller.
Still waiting for an ETA.
09:04“Does anyone know what happened?”
With Spring It
09:04The next shift starts with the next action.
How it works
You17:42
Say what happened while it is fresh. No form. No perfect report.
“Lift 2 is out again. The doors won’t open. Residents affected.”
Spring It17:43
The location, fault, and history go with it.
Sprung to
Approved Lift Contractor
Lift 2 out again
Sent with the location, the fault, and the history.
Spring It09:04
The ETA, action, blocker, proof, and handover all return to the same thread.
Handover updated · Morning shift notified
For the people who run the building
Spring It Control shows what needs your call now, building by building. Activity keeps the full history.
Spring It Control
As at 08:40needs you at Rivera
Each building is counted on its own.
The contractor's reply is overdue
Lift 2 out of service again · due 08:00
Start with one building
Nothing gets forgotten when shifts change.